| FAQ | ANSWER |
| 1. How do I cancel a backorder item? | Please call Customer Service at 877-657-9992 and we would be happy to cancel the backorder item. |
| 2. Will there be an additional shipping charge for my backorder item? | You will not be charged additional shipping for a backorder item. All shipping charges are collected at the time of the original shipment. |
| 3. When will I be charged for a backorder item? | The backorder item will be charged when it is shipped to you. |
