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FAQ| RETURNS AND EXCHANGES
FAQ

ANSWER

1. How do I return an item?It's simple, call our customer service number at 877-657-9992 and we will provide a return authorization. Returned items will be credited to the original method of payment.
2. How long does it take to process a return?Please allow 2 to 3 weeks to process your return item.
3. How long do I have to return an order?Returns or exchanges should be returned within 30 days.
4. Do I have to pay for shipping for a return order?Shipping is generally not refunded, however you will be refunded if the error was on our behalf.
5. How do I exchange an item?It's simple, call our customer service number at 877-657-9992 and we will provide an exchange authorization. We will charge your card and send the exchange item free of shipping charges. When your returned item arrives at Amavida Coffee, we will issue a refund.
6. Where do I send return items?

Return items can be sent to:

     Amavida Coffee and Trading Company
     331 Plaza, Unit 6
     15890 Hwy 331 S
     Freeport, FL 32439


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